Privacy Policy
Last updated: January 15, 2026
Basivanto S.A. (hereinafter, "Basivanto" or "we") is committed to protecting the privacy of users who access our website basivanto.com (hereinafter, the "Site"). This Privacy Policy describes how we collect, use, store, and protect your personal information, in accordance with Argentina's Personal Data Protection Law No. 25,326 and its regulatory decree No. 1558/2001.
1. Data controller
The controller of your personal data is Basivanto S.A., with legal domicile at Av. del Libertador 1000, Floor 8, Office 801, C1001ABQ, Autonomous City of Buenos Aires, Argentine Republic. Tax ID (CUIT): 30-71548291-9. You may contact us by sending an email to info@basivanto.com.
2. Data we collect
We collect the following types of personal data:
- Voluntarily provided data: name, email address, and the content of messages you send us through the contact form.
- Browsing data: IP address, browser type and version, operating system, pages visited, visit duration, and traffic source. This data is collected automatically through cookies and similar technologies.
- Derived data: aggregated and anonymized information generated from browsing data for statistical purposes.
3. Purpose of processing
We use your personal data for the following purposes:
- To respond to your inquiries and requests made through the contact form.
- To improve the browsing experience and functionality of the Site.
- To generate anonymous usage statistics of the Site.
- To comply with applicable legal and regulatory obligations.
4. Legal basis for processing
The processing of your data is based on your express consent, given when completing the contact form or accepting the use of cookies. In certain cases, processing may be based on compliance with legal obligations or on our legitimate interest, provided that your fundamental rights and freedoms do not prevail.
5. Data retention
We retain your personal data for the time strictly necessary to fulfill the described purposes, and in any case, for the legally required periods. Data provided through the contact form is retained for a maximum period of 24 months from the last interaction. Browsing data is anonymized after 12 months.
6. Your rights
In accordance with current Argentine legislation, you have the right to:
- Access your personal data and know what information we hold about you.
- Request the rectification of inaccurate or incomplete data.
- Request the deletion of your data when it is no longer necessary.
- Object to the processing of your data in certain circumstances.
To exercise these rights, send an email to info@basivanto.com stating your full name and the right you wish to exercise. We will respond within the 10 business days established by law.
7. International transfers
We do not transfer your personal data outside the Argentine Republic, except when strictly necessary for the operation of the Site (for example, hosting services). In such cases, we ensure that the recipient guarantees an adequate level of data protection in accordance with Argentine regulations.
8. Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, restricted access control, and periodic security reviews.
9. Changes to this policy
We reserve the right to update this Privacy Policy at any time. Any modification will be published on this page with the corresponding last updated date. We recommend that you review this policy periodically.
10. Contact and complaints
If you have questions or complaints about the processing of your personal data, you may contact us at info@basivanto.com or file a complaint with the Agency for Access to Public Information (AAIP), the supervisory authority for data protection in Argentina.